Introduction
At HighLevel, we are constantly striving to improve our user experience and provide the best features for our customers. With that in mind, we are excited to announce the launch of our new unsubscribe process in our email feature. This enhanced flow aims to streamline the user experience and make the opt-out process as seamless as possible.
A Better Unsubscribe Process
When users click the unsubscribe link in our emails, they will now be directed to a redesigned page that caters to their preferences. With this update, their “Do Not Disturb” (DND) preferences will be automatically updated, ensuring that they won’t receive any unwanted communications from us. We understand the importance of respecting our users’ choices and ensuring that they have full control over their email preferences.
Providing User Feedback
Additionally, we have implemented a new feature that allows users to provide feedback on the reason for their unsubscribe decision. This optional survey gives users the opportunity to share their thoughts and insights, helping us improve our services and better understand their needs. We value our customers’ feedback and believe that this will further enhance our ability to provide a personalized and tailored experience.
Key Benefits
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Seamless opt-out process: Our enhanced unsubscribe flow eliminates any unnecessary steps and makes it effortless for users to unsubscribe from our emails. We believe that the user experience should be smooth and straightforward, even when opting out.
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Updated DND preferences: By automatically updating a user’s DND preferences when they click the unsubscribe link, we ensure that they won’t receive any future unwanted communications. Our goal is to respect our users’ choices and only engage with them when it aligns with their preferences.
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User feedback for improvement: With the optional survey feature, users have a voice in shaping our services. Their feedback allows us to better understand their needs and preferences, enabling us to continuously improve our communications and provide a more personalized experience.
In conclusion, we are excited about the launch of our enhanced unsubscribe flow in our email feature. Our goal is to provide a streamlined user experience, where users have full control over their preferences and can easily opt-out if they choose to do so. We value our customers’ feedback and are committed to ensuring that our services align with their needs. Join us today and experience our improved unsubscribe flow for yourself!
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