Utilizing Contact Engagement Score Workflow Actions and Triggers to Maximize Engagement

Utilizing Contact Engagement Score Workflow Actions and Triggers to Maximize Engagement

Introduction

Hey there! So, you want to boost your engagement rates, huh? Well, you’ve come to the right place! I’m here to guide you through the nitty-gritty of launching automated workflows triggered by a contact’s engagement score in GoHighLevel. Buckle up, because we’re about to dive deep into setting up and managing engagement scoring, and crafting workflows that’ll have your contacts feeling all warm and fuzzy towards your business.

Setting Up and Managing Engagement Scoring

First things first, let’s get that engagement scoring system up and running. Here’s how I do it in GoHighLevel:

  • Default Rules: Go ahead and familiarize yourself with the default rules for altering a contact’s score. These are the baseline guidelines that dictate how engagement is measured within the system.
  • Custom Rules: Feeling a bit adventurous? Customize your rules to suit your specific needs. Want to give extra points for opening your latest newsletter? You got it!

Creating Workflows Triggered by Engagement Scores

Now, this is where the magic really happens. By creating workflows triggered by a contact’s engagement score, you can tailor your interactions based on their level of interest. Here’s what you gotta do:

  1. Determine Score Levels: Set different score thresholds that trigger specific actions. For instance, contacts reaching a certain score might receive a personalized thank-you email.
  2. Crafting Messages: Get creative with your messaging! Send a direct message to contacts hitting a high score, letting them know they’re VIPs in your eyes.
  3. Automate Everything: Once you’ve set up the rules and actions, sit back and watch the magic unfold. GoHighLevel will take care of the rest, ensuring that your contacts receive the right message at the right time.

There you have it! By leveraging contact engagement score workflow actions and triggers, you’re well on your way to maximizing engagement like a pro. So, what are you waiting for? Dive in and watch those engagement rates soar!