A hard reload also known as a cash Refresh is a way to force a web browser To download the latest version of a web Page and its resources from the server Instead of relying on cached files Stored on the user's computer Open your groove account and right-click Anywhere on the page select inspect from The menu Next right click on the reload button And you will be given the option to Empty cache and hard reload click that Finally log out of your account and log In again your hard reload is complete